Published: 18/08/2017   18/08/2017
Last updated: 18/08/2017 18/08/2017

Will I be notified when a case officer is assigned to my case?

Your case will be assigned a case officer when it is ready for consideration. You will normally not be notified when a case officer has been assigned to your case. If we need more information about your case, we will contact you or the person you’ve given the power of attorney.